PAYMENT

We accept:

• Cash, if local.
• Bank transfer
• Paypal – this option also allows for payment of credit card and we now have a pay in 3 option.
• STRIPE which is what our site uses to process creditcards.

Please use our Etsy site for Klarna options. 

If you wish to pay another way or have a payment enquiry, please contact:

kelly@themagickalhudshop.co.uk

SHIPPING WITHIN THE UK

We are currently upgrading our shipping options.

All shipping options will be posted here as we improve our services and thus, costs to you.

Currently, we only use ROYAL MAIL postal service as our provider as these are more reliable. 
We also offer the option to collect, if local.

This will usually be via TRACKED24 as standard which is a fully tracked service.

If you wish for us to use a different provider, please indicate within your email to us. We want everyone to be happy and completely understand if there is another provider that you prefer to use, we will endeavor to accomodate should costs be reasonable. 

In an event that we are unable to use ROYAL MAIL, we will always use tracked and will contact and link the buyer with details. 

PLEASE NOTE: TRACKED24 USUALLY TAKES 1-2 DAYS BUT ALLOW UP TO 14 WORKING DAYS – THIS IS RARE BUT DOES HAPPEN. IF YOU HAVE NOT RECEIVED THE ITEM AFTER 14 DAYS, WE WILL OFFER A REFUND OR REPLACEMENT. WE HAVE KNOWN TRACKED24 TO TAKE 7 DAYS TO SOME PARTS OF THE UK SO PLEASE BE PATIENT. 

INTERNATIONAL SHIPPING

Our international shipping is provided via 

ROYAL MAIL INTERNATIONAL TRACKED 

EVRI TRACKED 

UPS

DPD

We always strive to use the most reliable and cost effective options - we also always used a fully tracked service. Sometimes, that will mean that we may use an alternative provider but will always update the tracking and information to reflect this. 

Shipping rates are dependent on country and weight. 

Delivery times are also dependent on your CUSTOMS SYSTEM in your country. 

We do offer a £15 Tracked service as standard across the world - as a flat fee - this covers weight, size and international postage.  

Prices DO NOT include shipping (unless indicated), taxes and duties. 

We are not liable for the length of time that customs has said item as once out of our hands - it is under your government's jurisdiction and cannot be hurried or influenced. 

Each country has a different system for charging customs, some may not charge at all - please refer to your government website.

We cannot be held responsible for delays with customs or delivery once it leaves our store.